Check the following points

• Have you adjusted the offset (position to start the scan)?

• Did you use the page edge filler function to fill in the shadow around the edge?

If the problem persists, check the items in Before You Contact the Scanner Service Provider first, then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List or the Contact for Inquiries section in Safety Precautions bundled with this product and make an inquiry.

Have you adjusted the offset (position to start the scan)?

Solution

In [Device Setting] of the Software Operation Panel, adjust the offset in the sub-scanning direction.

For details, refer to Adjusting the Starting Position for Scanning [Offset Setting/Vertical magnification Adjustment].

Did you use the page edge filler function to fill in the shadow around the edge?

Solution

In [Device Setting 2] of the Software Operation Panel, use the filtering function to fill out the shadow that appeared on the edge of the document.

For details, refer to Removing Shadows/Streaks that Appear around Edges of Images [Page Edge Filler (ADF)].

For the settings in the scanner driver, refer to the help for the scanner driver.