Check the following points

• Did any paper jam occur?

If the problem persists, refer to The First Measures to Take When You Encounter any Errors or Troubles and take measures accordingly. If the problem still persists, check each item in Before You Contact the Scanner Service Provider first, then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.

Did any paper jam occur?

Solution

If a paper jam did occur, first open the ADF, and then push the parts on either side of the stacker to close the ADF so that the stacker will also be closed automatically.

For details about the solution for paper jams inside the ADF, refer to When a Paper Jam Occurs.

When a paper jam does not occur, completely push in the extended stacker by hand and close the stacker manually.