Check the following points

• Has the scanner been left out of operation for a long time after being powered on?

If the problem persists, check the items in Before You Contact the Scanner Service Provider first, then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List or the Contact for Inquiries section in Safety Precautions bundled with this product and make an inquiry.

Has the scanner been left out of operation for a long time after being powered on?

Solution

The scanner has entered power saving mode or has been automatically turned off.

• If the scanner has entered power saving mode

  The LCD on the operator panel turns off, but the power button remains lit in blue.

  Resume from power saving mode by one of the following methods:

  • Load a document on the hopper.

  • Press any button (except for power button) on the operator panel.

    However, do not press the power button for more than two seconds,

    because it will turn the power off.

  • Scans a document with the image scanning application.

  For details, refer to Resuming from Power Saving Mode.

• If the scanner has been automatically turned off

  The LCD on the operator panel and the lamp for the power button turn off.

  Turn on the scanner.

  For details, refer to How to Turn the Power ON.