Paper Quality

Paper Type

Recommended paper types for scanning are as follows:

  • Wood-free paper

  • Wood-containing paper

When using paper types other than the above, make sure to test with the same type of paper and see if it can be scanned before you start scanning the actual document.

Paper Weight

Paper weights supported for scanning are as follows:

  • A5 or larger, A4/Letter or smaller: 20 to 209 g/m2 (5.4 to 56 lb)

  • Smaller than A5, larger than A4: 41 to 209 g/m2 (11 to 56 lb)

Precautions

The following types of documents may not be scanned successfully:

  • Documents of non-uniform thickness (e.g. envelopes, documents with photographs attached)

  • Wrinkled or curled documents

  • Folded or torn documents

  • Tracing paper

  • Coated paper

  • Carbon paper

  • Photosensitive paper

  • Perforated documents

  • Documents that are neither square nor rectangular

  • Very thin documents

  • Photographs (photographic paper)

Also, do not scan the following types of documents:

  • Paper-clipped or stapled documents

  • Documents on which the ink is still wet

  • Documents smaller than A8 size

  • Documents wider than 304.8 mm (12.0 in.)

  • Documents other than paper such as fabric, metal foil and OHP film.

  • Important documents such as certificates and cash vouchers which must not be damaged

HINT

  • When scanning semi-transparent documents, set [Brightness] higher in the scanner driver to avoid bleed-through.

  • To prevent the rollers from becoming dirty, avoid scanning documents that contain large areas filled with pencil lead. If you have to scan such documents, make sure to perform cleaning frequently.

    A message may appear when you scan a lot of documents written with pencil.

    For details, refer to Errors.

  • If multifeeds, pick errors, or paper jams occur frequently, refer to Adjusting the Paper Separation Force for troubleshooting.

  • All documents must be flat on the leading edge. Make sure that curls on the leading edge of documents are kept within the following range:

    Curl
ATTENTION

  • Since carbonless papers contain chemical substances which may harm the rollers (e.g. pick roller), be aware of the following risks:

    Cleaning:

    If paper jams occur frequently, clean each roller. For information on how to clean the rollers, refer to Daily Care.

    Parts replacement:

    The life of each roller may end sooner compared to scanning wood containing papers.

  • When scanning wood containing papers, the life of each roller may end sooner compared to when scanning wood-free papers.

  • Rollers may be damaged when a photo/sticky note on the document contacts the rollers during scanning.

  • The surface of the document may be damaged when glossy papers such as photographs are scanned.