Check the following points

• Have you adjusted the offset (position to start the scan)?

• Did you use the page edge filler function to fill in the shadow around the edge?

If the problem still persists, check each item in Before You Contact the Distributor/Dealer first, then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.

Have you adjusted the offset (position to start the scan)?

Solution

Adjust the vertical (length) offset in the Software Operation Panel.

For details, refer to Adjusting the Starting Position for Scanning [Offset Setting/Vertical magnification Adjustment].

Did you use the page edge filler function to fill in the shadow around the edge?

Solution

Use one of the following methods to fill in the shadow around the edge.

• Software Operation Panel

  For details, refer to Removing Black Streaks that Appear around the Edges of Images (Shadow of a Document) [Page Edge Filler (ADF)].

• Scanner driver

  For details, refer to the help for the scanner driver.