Check the following points

• Is [Moire Reduction (Advanced)] enabled?

If the problem still persists, check each item in Before You Contact the Scanner Service Provider first, then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.

Is [Moire Reduction (Advanced)] enabled?

Solution

Enable [Moire Reduction (Advanced)] using one of the following methods.

• Scanner driver

  For details, refer to the help for the scanner driver.

• The [Moire Reduction (Advanced)] screen on the touch screen

  The screen can be displayed in the following procedure:

  → [Scanner Settings] → [Image] → [Moire Reduction (Advanced)]

• Software Operation Panel

  For details, refer to Preventing Vertical Streaks (Moire) from Appearing in Images (Moire Reduction (Advanced)).

TIP

Note that priority is given to the scanner driver setting.