Check the following points

• Have you adjusted the offset (position to start the scan)?

• Did you use the page edge filler function to fill in the shadow around the edge?

If the problem persists, refer to The First Measures to Take When You Encounter any Errors or Troubles and take measures accordingly. If the problem still persists, check each item in Before You Contact the Scanner Service Provider first, then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.

Have you adjusted the offset (position to start the scan)?

Solution

In [Device Setting] of the Software Operation Panel, adjust the offset in the sub-scanning direction.

For details, refer to Adjusting the Position to Start the Scan [Offset Setting/Vertical magnification Adjustment].

Did you use the page edge filler function to fill in the shadow around the edge?

Solution

In [Device Setting 2] of the Software Operation Panel, use the page edge filter function to fill out the shadow that appeared on the edge of the document.

For details, refer to the following:

• Removing Shadows/Streaks that Appear around Edges of Images [Page Edge Filler (U-turn)]

• Removing Shadows/Streaks that Appear around Edges of Images [Page Edge Filler (Return)]

For the settings in the scanner driver, refer to the scanner driver's Help.