Vertical Streaks Appear on the Images
- Check the following points
-
Does the vertical streak (line) disappear when you set a lower resolution?
Is there any foreign matter (such as dust or paper dust) on the document?
Is [Vertical Streaks Reduction] enabled in the scanner driver for a scan?
If the problem persists, check the items in Before You Contact the Scanner Service Provider first, then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List or the Contact for Inquiries section in Safety Precautions bundled with this product and make an inquiry.
Are the glass and rollers inside the ADF clean?
- Solution
Clean the dirty parts.
For details, refer to Daily Care.
Does the vertical streak (line) disappear when you set a lower resolution?
- Solution
Specify a lower resolution and scan the document.
Is there any foreign matter (such as dust or paper dust) on the document?
- Solution
Remove any foreign matter off the document.
Foreign matter may get on the glass that is inside the ADF, and cause the image to appear dirty.
Is [Vertical Streaks Reduction] enabled in the scanner driver for a scan?
- Solution
Enable [Vertical Streaks Reduction] in the scanner driver, and then perform a scan.