Paper Feeding Operation Setting [Soft Pick Setting]

When you experience pick errors from the separator roller slipping on the paper, or paper jams from scanning thin papers of small widths, the symptom may be improved by bringing down the pick roller unit and keeping the unit at the lower position (disabling the Soft Pick Setting).

  1. Start up the Software Operation Panel.

    Refer to Starting Up the Software Operation Panel.

  2. From the listing on the left, select [Device Setting 2] → [Soft Pick Setting].
    Soft Pick Setting
  3. Specify whether to enable or disable [Soft Pick Setting].

    Select [Disable] to reduce pick errors and paper jams, by lowering the pick roller.

    ATTENTION

    Skews and multifeeds may occur when you perform scanning with the soft pick setting disabled.

    Use [Enable] for normal scanning.

    HINT

    This setting can also be configured from the operator panel.