When a skew is detected, the following error code appears on the LCD of the scanner's operator panel.

Take the following measures.

• If documents remain in the scanner, refer to When a Paper Jam Occurs to remove the documents.

• Make sure that the hopper side guides are not set too wide.

  ATTENTION

  When scanning documents with the hopper side guides completely extended, select [Off] for [Jam detection outside of scannable area when transporting] in the Software Operation Panel.

If the problem persists, write down the error code and contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List or the Contact for Inquiries section in Safety Precautions bundled with this product and make an inquiry.