When documents are overlapped and fed into the scanner, the [Error] screen on the touch screen displays one of the following codes.

If documents remain in the scanner, remove the documents by referring to When a Paper Jam Occurs.

If documents are overlapped and fed into the scanner frequently, take measures according to Overlapped Documents Are Frequently Fed into the Scanner.

If the problem persists, write down the error code and contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.