Check the following points

• Is the power cable connected properly?

• Did you press the power button on the scanner?

If the problem still persists, check each item in Before Contacting Your Distributor/Dealer first, then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.

Is the power cable connected properly?

Solution

Connect the power cable properly.

For details, refer to Getting Started.

Did you press the power button on the scanner?

Solution

Press the power button on the scanner.

For details, refer to How to Turn the Power ON.