Errors
Error Indication
If an error occurs while the scanner is used, the indicators on the operator panel light up as follows.
For temporary errors
The check indicator turns on or turns off.
The power indicator stays on.
For device errors
The check indicator flashes.
The power indicator stays on.
Temporary errors can be recovered by the operator, whereas device errors may require troubleshooting by a service engineer.
Error Recovery Guide is started up and the icon is displayed in the notification area located at the far right of the task bar when you logged onto Windows.
When an error occurs on the scanner, the error name and code number is displayed in the Error Recovery Guide window.
Take note of the displayed information and click the [More Info] button to check the troubleshooting procedure.
Error List
Check Indicator |
Power Indicator |
Error Description |
Refer to |
|---|---|---|---|
On |
On |
Paper jam |
|
Multifeed |
|||
ADF open |
|||
Flashes |
On |
Sensor error |
|
Flashes 2 times |
On |
Optical error (ADF Front) |
|
Flashes 3 times |
On |
Optical error (ADF Back) |
|
Off |
On |
Being used by others |
|
No document has been loaded |
|||
Scanning has been stopped by the user |