Check the following points

• Has the scanner been left out of operation for a long time after being powered on?

If the problem still persists, check each item in Before You Contact the Distributor/Dealer first, then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.

Has the scanner been left out of operation for a long time after being powered on?

Solution

The scanner has entered power saving mode or has been automatically turned off.

• If the scanner has entered power saving mode

  The touch screen turns off and the outline of the [Scan/Stop] button flashes in green.

  Resume from power saving mode by one of the following methods:

  • Load a document on the hopper.

  • Press the [Scan/Stop] button on the scanner.

  • Scan a document with the image scanning application.

  For details, refer to Entering and Resuming from Power Saving Mode.

• If the scanner has been automatically turned off

  The touch screen and the outline light of the [Scan/Stop] button turn off.

  Turn on the scanner.

  For details, refer to How to Turn the Power ON.