If a paper jam or pick error occurs, the operator panel displays one of the following error codes and the corresponding details and solution.

Take the following measures.

• When a paper jam occurs inside the scanner, refer to When a Paper Jam Occurs to remove jammed documents.

• Refer to Documents for Scanning in order to check if the document is suitable for scanning.

• If paper jams occur frequently, take measures according to Paper Jams/Pick Errors Occur Frequently.

If the problem still persists, write down the error code, check each item in Before You Contact the Distributor/Dealer and then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.