If a paper jam or pick error occurs, the following is displayed on the operator panel.

• For the LCD

  An error code, error details, and a solution for the problem are displayed on the LCD.

  Error Code	Error Details and the Solution
  J1:31	J1:31 Error Paper jam Remove the document.
  J1:40	J1:40 Error Paper jam Remove the document.
  J1:50	J1:50 Error Pick error Remove the document.

• For the Function Number Display

  An alphabetical character and a number for the error code are displayed alternately on the Function Number Display.

  Error Code	Error Details (displayed in the Error Recovery Guide window)
  J1	Paper jam
  	Pick error

Take the following measures.

• When a paper jam occurs inside the scanner, refer to When a Paper Jam Occurs to remove jammed documents.

• Refer to Documents for Scanning in order to check if the document is suitable for scanning.

• If paper jams occur frequently, take measures according to Paper Jams/Pick Errors Occur Frequently.

If the problem still persists, write down the error code, check each item in Before You Contact the Scanner Service Provider and then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.