If documents are overlapped and fed into the scanner, the [Error] screen on the touch screen displays one of the following error codes and the corresponding details and solution.

If documents remain in the scanner, refer to When a Paper Jam Occurs to remove the documents.

If documents are overlapped and fed into the scanner frequently, take measures according to Overlapped Documents Are Frequently Fed into the Scanner.

If the problem still persists, write down the error code, check each item in Before You Contact the Scanner Service Provider and then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.