Check the following points

• Has the scanner been left out of operation for a long time after being powered on?

If the problem still persists, check each item in Before You Contact the Scanner Service Provider first, then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.

Has the scanner been left out of operation for a long time after being powered on?

Solution

The scanner has entered power saving mode or has been automatically turned off.

• When the scanner has entered power saving mode

  The power LED remains green.

  Resume from power saving mode by one of the following methods:

  • Press the [Power] or [Scan] button.

    Do not press the [Power] button for 2 seconds or more.

    Doing so turns off the scanner.

  • Perform scanning from an application.

• When the scanner has been automatically turned off

  The power LED is off.

  Turn on the scanner.

  For details, refer to How to Turn the Power ON.