Check the following points

• Is the ADF closed firmly?

If the problem persists, check the items in Before You Contact the Scanner Service Provider first, then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.

Is the ADF closed firmly?

Solution

Close the ADF firmly.

For details, refer to How to Close the ADF.