Protecting the Documents from Being Damaged [Paper Protection]

Configure the setting to detect feeding errors.

This function detects feeding errors in the following cases:

When the scanner detects a warped document caused by a feeding error
When the scanner detects paper jam noise

Paper jams due to feeding errors could damage or tear valuable documents.

Detecting a feeding error and stopping the scan can prevent damage to documents.

This function is effective when you scan documents which are difficult to feed such as thin paper documents.

Start up the Software Operation Panel.

For details, refer to Starting Up the Software Operation Panel.
From the listing on the left, select [Device Setting 2] → [Paper Protection].
Select a detection method.
Disable

Does not detect feeding errors.

Feeding Accuracy

Stops the scan when the scanner detects a warped document caused by a feeding error.

This is the factory default setting.

Feeding Noise

Stops the scan when the scanner detects paper jam noise.

Feeding Accuracy & Noise

Stops the scan when the scanner detects a warped document caused by a feeding error, or when the scanner detects paper jam noise.
ATTENTION
- Note that the paper protection function is to prevent damages to documents, but the protection of all documents is not guaranteed.
- When you use the paper protection function, make sure to load the documents with their top edges aligned (especially for a mixed batch of documents with different lengths).
  
  If the top edges are not aligned properly, the scan may stop even when the documents are being fed correctly.
HINT
- If you scan a wrinkled document, the scan may stop even when the document is being fed correctly.
  
  In that case, the paper protection function can be disabled only for the document on the touch screen.
  
  For details, refer to Disabling the Paper Protection Function.
- If the paper protection function stops scans frequently, refer to Paper Protection Is Set Off Frequently.
- This setting can also be configured in the scanner driver.
  
  When the paper protection setting is set to on in the scanner driver, [Feeding Accuracy & Noise] is enabled regardless of the setting on the Software Operation Panel.
- For the paper protection setting, priority will be given in the following order:
  
  1. [Paper Protection] in the scanner driver
  
  2. [Paper Protection (Touch Screen Settings)] on the touch screen
  
  3. [Paper protection] on the touch screen or [Paper Protection] on the Software Operation Panel