Failure in Switching Paper Output Slot
If switching paper output slots fails, the operator panel displays the following error code and the corresponding details and solution.
Error Code |
Error Details and the Solution |
---|---|
J0:36 |
Failed to switch from Straight Scan The document was scanned with Straight Scan. Slide the paper output selection switch up or down again and try scanning. If the problem still persists, refer to the Operator's Guide of your scanner model. Code J0:36 |
J0:38 |
Failed to switch from U-turn Scan The document was scanned with U-turn Scan. Slide the paper output selection switch up or down again and try scanning. If the problem still persists, refer to the Operator's Guide of your scanner model. Code J0:38 |
Check the position of the paper output selection switch and perform the scan again.

If the problem still persists, write down the error code, check each item in Before You Contact the Distributor/Dealer and then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.