Server Setting Error [fi-8190/fi-8290/fi-8170/fi-8270/fi-8150/fi-8250]
If an error occurs in the settings in PaperStream NX Manager, the following is displayed on the operator panel.
For the LCD
An error code, error details, and a solution for the problem are displayed on the LCD.
Error Code
Error Details and the Solution
M5:A2
M5:A2 Error
Server error
Cannot save the file to PaperStream NX Manager. Refer to the Operator's Guide and take measures accordingly.
M5:AC
M5:AC Error
Server error
Cannot connect to PaperStream NX Manager. Refer to the Operator's Guide and take measures accordingly.
For the Function Number Display
An alphabetical character and a number for the error code are displayed alternately on the Function Number Display.
Error Code
Error Details (displayed in the Error Recovery Guide window)
n5
—
Take the following measures.
Check the "PaperStream NX Manager" setting on the scanner.
You can check the "PaperStream NX Manager" setting on the scanner as follows.
For fi-8190/fi-8290/fi-8170/fi-8270
The "PaperStream NX Manager" setting on the scanner can be checked using one of the following methods.
The "PaperStream NX Manager" setting on the scanner can be checked in [1:Scanner Information] on the [Settings Menu] screen of the operator panel.
For details, refer to How to Use Settings Menu.
The "PaperStream NX Manager" setting on the scanner can be checked in fi Series network settings.
For details, refer to Network Settings (fi Series Network Settings) [fi-8190/fi-8290/fi-8170/fi-8270/fi-8150/fi-8250].
For fi-8150/fi-8250
The "PaperStream NX Manager" setting on the scanner can be checked in fi Series network settings.
For details, refer to Network Settings (fi Series Network Settings) [fi-8190/fi-8290/fi-8170/fi-8270/fi-8150/fi-8250].
Check the connection status of the network.
Check the settings in PaperStream NX Manager.
If the problem still persists, write down the error code, check each item in Before You Contact the Scanner Service Provider and then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.