An interface malfunction occurred.

Take the following measures.

• Connect the USB cable properly.

• Use a new USB cable and connect it properly.

• Use the USB cable that is supplied with the scanner.

• If more than one USB hub is used, connect the scanner to the hub that is connected directly to the computer. If the problem persists, connect the scanner directly to the computer.

• Turn the scanner off then back on.

If the problem still persists, write down the error code, check each item in Before You Contact the Scanner Service Provider and then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.