Outside Designated Scan Area Error (When Operating with PaperStream NX Manager) [fi-8190/fi-8290/fi-8170/fi-8270/fi-8150/fi-8250]

A paper jam occurs when the bottom edge of the document is detected before the specified area is scanned with the ADF. If a paper jam occurs, the following is displayed on the operator panel.

  • For the LCD

    An error code, error details, and a solution for the problem are displayed on the LCD.

    Error Code

    Error Details and the Solution

    U7:20

    U7:20 Error

    Outside designated scan area error

    Detected the page end before starting scanning.

    Please change the scan area, and scan again.

  • For the Function Number Display

    An alphabetical character and a number for the error code are displayed alternately on the Function Number Display.

    Error Code

    Error Details (displayed in the Error Recovery Guide window)

    U7

    Outside designated scan area error

Example:

Scanning Area

Outside of the document may have been scanned because the scanned document is shorter than the specified paper size.

In this case, take one of the following measures, and then scan again.

  • Load a document of the specified paper size in the ADF paper chute (feeder).

  • Change the scan settings so that the scanning area is set inside of the document.

ATTENTION

Ways to designate the scanning area differ depending on scanner drivers and image scanning applications. For details, refer to the help for your scanner driver and the manual/help for your image scanning application.