Paper Jam (When the Imprinter Is Installed) [fi-8190/fi-8170/fi-8150/fi-8150U]

If a paper jam occurs in the imprinter, the following is displayed on the operator panel.

  • For the LCD

    An error code, error details, and a solution for the problem are displayed on the LCD.

    Error Code

    Error Details and the Solution

    J1:5A

    J1:5A Error

    Paper jam

    Remove the document.

  • For the Function Number Display

    An alphabetical character and a number for the error code are displayed alternately on the Function Number Display.

    Error Code

    Error Details (displayed in the Error Recovery Guide window)

    J1

    Paper jam

Take the following measures.

  • When a paper jam occurs in the imprinter, refer to the fi-819PRB Imprinter Operator's Guide to remove jammed documents.

  • Refer to the fi-819PRB Imprinter Operator's Guide to make sure that the document satisfies the requirements for documents that can be fed into the imprinter

  • Refer to the fi-819PRB Imprinter Operator's Guide to clean the rollers.

If the problem still persists, write down the error code, check each item in Before You Contact the Scanner Service Provider and then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.