The command was ended abnormally.

There may be a problem with the USB cable connection.

• Make sure that the USB cable is connected properly.

• Turn the scanner off then back on.

If the problem still persists, write down the error code, check each item in Before You Contact the Scanner Service Provider and then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.