Optical Error (Flatbed) [fi-8290/fi-8270/fi-8250/fi-8250U]
If an optical error occurs in the flatbed, the following is displayed on the operator panel.
For the LCD
An error code, error details, and a solution for the problem are displayed on the LCD.
Error Code
Error Details and the Solution
E1:7E
E1:7E Error
Optical error (flatbed)
Turn the power back on. If the problem persists, refer to the Operator's Guide and take measures accordingly.
For the Function Number Display
An alphabetical character and a number for the error code are displayed alternately on the Function Number Display.
Error Code
Error Details (displayed in the Error Recovery Guide window)
E1
Optical error (flatbed)
Take the following measures.
Check that the transport lock switch is not locked.
If the the transport lock switch is locked, unlock the transport lock switch.
For details, refer to Transport Lock Error [fi-8290/fi-8270/fi-8250/fi-8250U].
Refer to Cleaning the Inside of the Scanner (Flatbed) [fi-8290/fi-8270/fi-8250/fi-8250U] and clean the document bed (glass section).
Turn the scanner off then back on.
If the problem still persists, write down the error code, check each item in Before You Contact the Scanner Service Provider and then contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.