Contact for Inquiries

Contact for Inquiries

Refer to the contact list on the following web page:

https://www.pfu.ricoh.com/global/scanners/contacts/

  • ABBYY FineReader for ScanSnap™

    Inquiries made to any of the contacts above regarding ABBYY FineReader for ScanSnap are not answered.

    For details about ABBYY FineReader for ScanSnap, refer to [Technical Support] in the ABBYY FineReader for ScanSnap User's Guide which will be displayed by performing one of the following operations.

    • Windows 10/Windows Server 2016/Windows Server 2019/Windows Server 2022

      Select [Start] menu[ABBYY FineReader for ScanSnap (TM)][User's Guide][Technical Support].

    • Windows 11

      Select [Start] menu[All apps][ABBYY FineReader for ScanSnap (TM)][User's Guide][Technical Support].

  • Image Scanner fi Series

    For other inquiries regarding the scanner, refer to the following web page:

    https://www.pfu.ricoh.com/global/scanners/fi/support/

    If the solution to your problem cannot be found on the above web page, refer to the contact information for your distributor/dealer on the following web page:

    https://www.pfu.ricoh.com/global/scanners/inquiry.html

Contact for Purchasing Consumables or Cleaning Materials

https://www.pfu.ricoh.com/global/scanners/contacts/