Operational Procedure

  1. When [Paper protection (feeding noise)] (error code: "J0:37") or [Paper protection (feeding accuracy)] (error code: "J0:51") is displayed on the touch screen, open the ADF and remove the document.

    For details, refer to How to Open the ADF.

    When the ADF is open, it might close accidentally. Be careful not to get your fingers caught.

  2. Close the ADF.

    For details, refer to How to Close the ADF.

    Be careful not to get your fingers caught when closing the ADF.

    ATTENTION

    Confirm that the ADF is closed properly. Otherwise, documents may not be fed into the ADF.

  3. Load the removed document back in the ADF paper chute (feeder).
  4. Respond to a message that is displayed in the touch screen.

    The following setting can be configured.

    Disable the paper protection for the next document

    Select whether to disable the paper protection to scan the protected document again.

  5. Press the [Scan] button.

    Starts scanning documents.

    The paper protection function is disabled for the first sheet of documents. From the second sheet onwards, the paper protection function is enabled.

HINT

If errors to protect documents are frequently displayed on the touch screen, refer to Paper Protection Is Set Off Frequently.