Replacing the Pick Roller

Replace the pick roller in following procedure.

  1. Turn off the scanner, unplug the power cable and wait for at least 15 minutes.

    For details, refer to How to Turn the Power OFF.

  2. Remove all documents from the ADF paper chute (feeder).
  3. Remove the ADF paper chute (feeder).

    Hold both ends of the ADF paper chute (feeder), then lift it in the direction of arrow 1 and pull it out in the direction of arrow 2.

    Removing the ADF Paper Chute (Feeder)
  4. Open the ADF.

    For details, refer to How to Open the ADF.

    When the ADF is open, it might close accidentally. Be careful not to get your fingers caught.

  5. Remove the pick roller.
    1. Open the sheet guide by lifting the tab.
      Opening the Sheet Guide
    2. Rotate the bushing on the shaft in the direction of the arrow.
      Rotating the Bushing
    3. Hold the bushing on the shaft to lift up the shaft end, pull the other shaft end out of the slot, and then lift up the pick roller to remove it.
      Removing the Pick Roller

      If the animation above does not run, configure the settings of your browser to be able to run the animation.

      ATTENTION

      Be careful not to touch the gear near the bushing on the shaft because it has grease over it.

  6. Remove the pick rollers (× 2) one by one from the shaft.
    1. Pull out the pick roller from the shaft as you lift the retaining clip.
      Removing the Pick Roller
    2. Pull out the other pick roller from the shaft as you lift the retaining clip.
      Removing the Pick Roller
  7. Attach new pick rollers (× 2) on the shaft one by one.
    1. Insert the retaining clip of the pick roller into the slot.
      Attaching the Pick Roller
    2. Insert the retaining clip of the other pick roller into the slot.
      Attaching the Pick Roller
      ATTENTION

      Confirm that the pick rollers are attached properly. Otherwise, paper jams or other feeding errors may occur.

      Make sure you insert the pick rollers until they lock in place.

  8. Attach the shaft.
    1. Hold the bushing on the shaft and insert the other shaft end into the slot on the right diagonally from the upper left. Lower the shaft end with the bushing to fit the entire shaft in and rotate the bushing backward until the shaft locks in place.
      Attaching the Shaft

      If the animation above does not run, configure the settings of your browser to be able to run the animation.

    2. Close the sheet guide. Make sure that both ends of the sheet guide are locked firmly.
      ATTENTION

      Confirm that the pick rollers are installed properly. Otherwise, paper jams or other feeding errors may occur.

  9. Close the ADF.

    For details, refer to How to Close the ADF.

    Be careful not to get your fingers caught when closing the ADF.

  10. Attach the ADF paper chute (feeder).

    Insert the tabs into the slots on the back of the scanner in the direction of arrow 1 and tilt the ADF paper chute (feeder) downwards in the direction of arrow 2 until it locks in place.

    Attach the ADF paper chute (feeder) with the side guides facing upwards.

    Attaching the ADF Paper Chute (Feeder)
    ATTENTION

    Do not leave any space between the ADF paper chute (feeder) and the scanner.

  11. Plug in the power cable and turn on the scanner.

    For details, refer to How to Turn the Power ON.

  12. Clear the pick roller counter.
    1. On the touch screen, press Settings → [Cleaning & Maintenance] → [Consumable counters].
    2. On the [Consumable counters] screen, press the [Clear] button for [After Replacing the Pick Roller].

    To clear the counter in the Software Operation Panel, refer to Clearing the Sheet Counters.