Server Setting Error

If an error occurs in the settings in PaperStream NX Manager, the [Error] screen on the touch screen displays one of the following codes.

M5:A2

Failed to save the file. Check the PaperStream NX Manager settings.

M5:AC

An error occurred in the communication with PaperStream NX Manager. Check the PaperStream NX Manager settings.

M5:AE

The smart card reader settings are invalid. Check the smart card reader settings.

Check the message displayed in the [Error] screen, and correct the following settings:

  • "PaperStream NX Manager" setting on the scanner

  • Setting in PaperStream NX Manager

To check the network settings for the scanner, press the [Set] button.

If the problem persists, write down the error code and contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.