Sensor Error

If a sensor error occurs, the [Error] screen on the touch screen displays one of the following codes.

L0:11

Sensor error

If the problem persists after turning the power back on, please inform your service provider of the error code below.

Code L0:11

L2:13

Sensor error

If the problem persists after turning the power back on, please inform your service provider of the error code below.

Code L2:13

L6:1B

Sensor error

If the problem persists after turning the power back on, please inform your service provider of the error code below.

Code L6:1B

Take the following measures.

Clean the ultrasonic sensors and the document sensors by referring to Cleaning the Inside of the Scanner (ADF) with a Cloth.
Turn the scanner off then back on.

If the problem persists, write down the error code and contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.