Scanner Central Admin Server Setting Error

If an error occurs in the settings in the Scanner Central Admin Server, the [Error] screen on the touch screen displays one of the following codes.

M4:AA

A network connection error occurred. Check the network connection.

M4:AC

Scanner details could not be registered with the Scanner Central Admin Server.

Check the Scanner Central Admin Server connection environment.

M5:A3

The Scanner Central Admin Server version which it is connected to is not supported.

M5:A4

You have attempted to register more than the maximum number of scanners that can be registered.

M5:A5

Maintenance work in progress. Try again later.
For M4:AA

Check the message displayed in the [Error] screen, take the appropriate action, and then correct the following settings:

  • Setting in the Scanner Central Admin Server

If [Validate server certificates] is enabled, check the imported server certificate.

For details about importing a server certificate, refer to the Scanner Central Admin User's Guide.

For M4:AC, M5:A3, or M5:A4

Check the message displayed in the [Error] screen, and correct the following settings:

  • The "Scanner Central Admin Server" setting on the scanner

  • Setting in the Scanner Central Admin Server

To check the network settings for the scanner, press the [Set] button.

For M5:A5

Try again later.

If the problem persists, write down the error code and contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.